When you are not tracked for an offer, that means that Memolink was not compensated the small commission for your offer completion. Be sure to hang onto your confirmation email and send it to us after the alotted time has passed for your points to post and we'll be happy to research your missing points issue. *Please note that if there was a promotional discount or bonus for the offer completion and the completion is not properly tracked, then the bonus will be unavailable since the purchase wasn't tracked.