If you have passed the gateway page and are in the process of completing an offer, the error would be caused by a technical problem on the site of the company whose offer we've posted. In this situation, please email Member Support the name of the offer and a description error you received. Please try to describe the specific page you were completing when you received the error. Do not call and complete the offer over the phone. You will not be tracked, nor will you receive the points! We will contact the company and alert them to the error. Once they have fixed the problem, you can then complete the offer via our links and receive the points. You may also contact the company yourself - but it is very important that you wait until the error is fixed and complete the offer using our links to get the points.